Terms of service

payment policy

We offer several payment methods, for which you choose the one that best suits you. In addition, our electronic commerce system is hosted on a secure server, so all confidential information is sent completely anonymously, using the SSL data encryption system.

Purchase conditions

Both browsing and purchasing any of the products in the Plataica online store implies full acceptance as a user of each and every one of the General Conditions as well as the Particular or Specific Conditions.

Purchase of Products

The details of the products available for purchase, as well as their price, are specified in Plataica's online store, which will take all necessary and reasonable measures to ensure that all the details, descriptions and prices of the products of the online store are correct. Although we will try by all means within our power to keep the online store as up-to-date as possible, in case of errors or omissions in the presentation, Plataica declines any responsibility.

Amount of the products

All product prices appear with VAT included.

Plataica reserves the right to modify its prices at any time. In the event of a price change, the products will be invoiced at the price in force at the time the order is placed.

The price of each product appears on the screen, indicated in Euros (€), and includes the corresponding value added tax (VAT) and any other applicable tax.


All orders are subject to product availability. In the event that a product is not available after the order has been placed, we will contact you to inform you of this. If possible, we will give you a new deadline to receive the order, and if this is not possible or if it is your preference, you can cancel your order and we will refund the amount paid using the same payment method you used.

Purchase Confirmation

Once the purchase has been made, you will be able to see the conformity with the order on the screen, and you will receive an e-mail with its confirmation.