Privacy policy

Respecting the provisions of current legislation, Plataica (hereinafter, also Website) undertakes to adopt the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected.

Laws incorporated in this privacy policy

This privacy policy is adapted to current Spanish and European regulations regarding the protection of personal data on the Internet. Specifically, it respects the following rules:

Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data (RGPD).
Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPD-GDD).
Royal Decree 1720/2007, of December 21, which approves the Regulations for the development of Organic Law 15/1999, of December 13, on the Protection of Personal Data (RDLOPD).
Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI-CE).
Identity of the person responsible for the processing of personal data

The person responsible for the treatment of the personal data collected in Plataica is: Iván Rodríguez González, with NIF: 78614879M (hereinafter, Responsible for the treatment). His contact details are as follows:

Address:

C/Munibe 4, 5D

DONOSTI,

GIPUZKOA

20008 Spain

Contact phone: 650075491

Contact email: ivan@plataica.com

Registration of Personal Data

In compliance with the provisions of the RGPD and the LOPD-GDD, we inform you that the personal data collected by Plataica through the forms extended on its pages will be incorporated and will be treated in our files in order to facilitate, speed up and fulfill the commitments established between Plataica and the User or the maintenance of the relationship established in the forms that the User fills out, or to attend to a request or query from the User. Likewise, in accordance with the provisions of the RGPD and the LOPD-GDD, unless the exception provided for in article 30.5 of the RGPD is applicable, a record of treatment activities is maintained that specifies, according to its purposes, the treatment activities carried out and the other circumstances established in the RGPD.

Principles applicable to the processing of personal data

The processing of the User's personal data will be subject to the following principles contained in article 5 of the RGPD and in article 4 and following of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of the digital rights:

Principle of legality, loyalty and transparency: the consent of the User will be required at all times prior to completely transparent information on the purposes for which the personal data is collected.
Purpose limitation principle: personal data will be collected for specific, explicit and legitimate purposes.
Principle of data minimization: the personal data collected will only be strictly necessary in relation to the purposes for which they are processed.
Accuracy principle: personal data must be exact and always updated.
Principle of limitation of the term of conservation: the personal data will only be maintained in a way that allows the identification of the User for the time necessary for the purposes of its treatment.
Principle of integrity and confidentiality: personal data will be treated in a way that guarantees its security and confidentiality.
Principle of proactive responsibility: the Data Controller will be responsible for ensuring that the above principles are met.
Categories of personal data

The categories of data that are processed in Plataica are only identifying data. In no case are special categories of personal data processed within the meaning of Article 9 of the GDPR.

Legal basis for the processing of personal data

The legal basis for the processing of personal data is consent. Plataica undertakes to obtain the express and verifiable consent of the User for the processing of their personal data for one or more specific purposes.

The User can at any time exercise their right of access to data, rectification, deletion, opposition, limitation of their treatment or portability of the same as established in the RGPD. You can exercise these rights in writing to the email address: ivan@plataica.com

As a general rule, the withdrawal of consent will not condition the use of the Website.

On occasions in which the User must or can provide their data through forms to make inquiries, request information or for reasons related to the content of the Website, sand will inform you if the completion of any of them is mandatory because they are essential for the correct development of the operation carried out.

Purposes of the treatment to which the personal data is destined

Personal data is collected and managed by Plataica in order to be able to facilitate, expedite and fulfill the commitments established between the Website and the User or the maintenance of the relationship established in the forms that the latter fills out or to attend to a request. or consultation.

Likewise, the data may be used for a commercial personalization, operational and statistical purpose, and activities of the corporate purpose of Plataica, as well as for the extraction, storage of data and marketing studies to adapt the Content offered to the User, as well as improve the quality, operation and navigation of the Website.

At the time the personal data is obtained, the User will be informed about the specific purpose or purposes of the treatment to which the personal data will be used; that is, the use or uses that will be given to the information collected.

Personal data retention periods

Personal data will only be retained for the minimum time necessary for the purposes of its treatment and, in any case, only for the period established by law, or until the User requests its deletion.

At the time the personal data is obtained, the User will be informed about the period during which the personal data will be kept or, when this is not possible, the criteria used to determine this period.

Recipients of personal data

In general, Plataica will not transfer your personal data to third parties unless there is a legal obligation to do so or the User has expressly authorized it when using the services.

However, to fulfill the purposes described in this document, Plataica informs that some entities that provide us with services -such as the examples cited below- could access some personal data.

Financial entities or electronic payment services.

Technology service providers.

Shipping and/or transportation service providers.

Marketing and advertising service providers.

Web analytics service providers.

Some of these providers may be located outside the EU territory, such as the United States or Canada. In these cases, Plataica informs that these data are transferred with the appropriate guarantees, since these providers are certified with the necessary security standards and operate according to current European law.

Personal data of minors

Respecting the provisions of articles 8 of the RGPD and 7 of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, only those over 14 years of age may grant their consent for the treatment of your personal data lawfully by Plataica. If the User is under 14 years of age, he is expressly prohibited from using the services of the Website. For these reasons, no parental authorization system is foreseen that allows access to the platform to minors under 14 years of age and by registering on the platform the User is guaranteeing that he is of said age. Plataica reserves the right to request any information (for example, a copy of the D.N.I.) that allows the User's age to be verified, as well as to eliminate or cancel any purchase of a minor of said age or when the User does not provide the documentation requested in the deadlines established in said request.

Secrecy and security of personal data

Plataica undertakes to adopt the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected, in such a way as to guarantee the security of personal data and avoid accidental or unlawful destruction, loss or alteration. of personal data transmitted, stored or otherwise processed, or unauthorized communication or access to such data.

The Website has an SSL (Secure Socket Layer) certificate, which ensures that personal data is transmitted securely and confidentially, as the transmission of data between the server and the User, and in feedback, is fully encrypted or encrypted. .

However, because Plataica cannot guarantee the impregnability of the Internet or the total absence of hackers or others who fraudulently access personal data, the Data Controller undertakes to notify the User without undue delay when a violation of the security of personal data that is likely to pose a high risk to the rights and freedoms of natural persons. Following the provisions of article 4 of the RGPD, it is understood by violation of security of personal data any breach of security that results in the accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or unauthorized communication or access to said data.

Personal data will be treated as confidential by the Data Controller, who undertakes to report and guarantee through a legal or contractual obligation that said confidentiality is respected by its employees, associates, and any person to whom it makes the information accessible. information.

Rights derived from the processing of personal data

The User has about Plataica and may, therefore, exercise the following rights recognized in the RGPD and in Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights:

Right of access: It is the right of the User to obtain confirmation of whether or not Plataica is treating their personal data and, if so, to obtain information about their specific personal data and the treatment that Plataica has carried out or carries out, as well as, among others, of the information available on the origin of said data and the recipients of the communications made or planned thereof.
Right of rectification: It is the right of the User to modify their personal data that turns out to be inaccurate or, taking into account the purposes of the treatment, incomplete.
Right of deletion ("the right to be forgotten"): It is the User's right, provided that the current legislation does not establish otherwise, to obtain the deletion of their personal data when they are no longer necessary for the purposes for which they were collected. or treated; the User has withdrawn their consent to the treatment and this does not have another legal basis; the User opposes the treatment and there is no other legitimate reason to continue with it; the personal data has been unlawfully processed; the personal data must be deleted in compliance with a legal obligation; or the personal data has been obtained as a result of a direct offer of information society services to a child under 14 years of age. In addition to deleting the data, the Data Controller, taking into account the available technology and the cost of its application, must take reasonable measures to inform those responsible for processing the personal data of the interested party's request to delete any link to those personal data.
Right to limitation of treatment: It is the User's right to limit the treatment of their personal data. The User has the right to obtain the limitation of the treatment when he contests the accuracy of his personal data; the processing is unlawful; the Data Controller no longer needs the personal data, but the User needs it to make claims; and when the User has opposed the treatment.
Right to data portability: In the event that the treatment is carried out by automated means, the User will have the right to receive their personal data from the Data Controller in a structured format, of common use and mechanical reading, and to transmit them to another person in charge. of the treatment. Whenever technically possible, the Data Controller will transmit the data directly to that other controller.
Right of opposition: It is the right of the User not to carry out the processing of their personal data or to cease the processing of the same by Plataica.
Right not to be the subject of a decision based solely on automated processing, including profiling: It is the User's right not to be the subject of an individualized decision based solely on the automated processing of their personal data, including the profiling, existing unless current legislation establishes otherwise.
Thus, the User may exercise their rights by written communication addressed to the Data Controller with the reference "RGPD-www.plataica.com", specifying:

Name, surnames of the User and copy of the DNI. In cases where representation is admitted, identification by the same means of the person representing the User will also be necessary, as well as the document accrediting the representation. The photocopy of the DNI may be replaced by any other legally valid means that proves identity.
Request with the specific reasons for the request or information to which you want to access.
Address for notification purposes.
Date and signature of the applicant.
Any document that accredits the request made.
This application and any other attached document may be sent to the following address and/or email:

Mailing address:

C/Munibe 4, 5D

DONOSTI,

GIPUZKOA

20008 Spain

Email: ivan@plataica.com

Communications

Plataica may send emails, messages, and other types of communication regarding the Services, technical issues, and changes to the Services. These communications are considered part of the Services and the User cannot waive them.

Commercial Communications (Advertising)

To the extent that the User subscribes to the Website newsletter, Plataica may use their data to contact the User, both electronically and non-electronically, to carry out surveys, manage your subscription, including sending personalized information about products and services based on your statistics and/or browsing preferences. The User may unsubscribe at any time from the newsletter at no cost through the instructions that accompany each notification, or by sending a letter with the subject "Unsubscribe" to red@plataica.com or through the link enabled in every communication.

Veracity

The User declares that the personal data provided to Plataica are true and updated. However, Plataica reserves the right to block unnecessary or ineffective data from its databases, such as non-existent or deleted email accounts.

Links to third party websites

The Website may include hyperlinks or links that allow access to web pages of third parties other than Plataica, and therefore are not operated by Plataica. The owners of these websites will have their own data protection policies, being themselves, in each case, responsible for their own files and their own privacy practices.

Claims before the control authority

In the event that the User considers that there is a problem or infringement of current regulations in the way in which their personal data is being processed, they will have the right to effective judicial protection and to file a claim with a control authority, in particular, in the State in which you have your habitual residence, place of work or place of the alleged infringement. In the case of Spain, the control authority is the Spanish Data Protection Agency (http://www.agpd.es).

COOKIES POLICY
Access to this Website may involve the use of cookies. Cookies are small files that websites send to the browser and that are stored in the user's terminal, which can be a personal computer, a mobile phone, a tablet, or any other device. To make full use of the content and personalized functions of this website, the browser of the computer or mobile device must accept these cookies, which are used for the sole purpose of improving navigation and the personalized service offered by Plataica.

Cookies are considered to collect personal data. Therefore, the aforementioned Privacy Policy will apply to them. In this sense, for the use of the same, the consent of the User will be necessary. According to regulations, the choice to accept, reject or select the cookies allowed by the User is offered.

For more information about cookies, you can visit: allaboutcookies.org

Own cookies

They are those cookies that are sent to the User's computer or device and managed exclusively by Plataica for the best functioning of the Website. The information collected is used to improve the quality of the Website and its Content and your experience as a User. These cookies allow the User to be recognized as a recurring visitor to the Website and to adapt the content to offer content that meets their preferences.

Third party cookies

They are cookies used and managed by external entities that provide Plataica with services requested by it to improve the Website and the user experience when browsing the Website. The main objectives for which third-party cookies are used are to obtain access statistics and analyze browsing information, that is, how the User interacts with the Website.

The information obtained refers, for example, to the number of pages visited, the language, the place to which the IP address from which the User accesses, the number of Users who access, the frequency and recurrence of visits, the time of visit, the browser they use, the operator or type of device from which the visit is made. This information is used to improve the Website, and detect new needs to offer Users Content and/or service of the highest quality. In any case, the information is collected anonymously and Web Site trend reports are prepared without identifying individual users.

The entity(ies) in charge of supplying cookies may transfer this information to third parties, as long as it is required the law or it is a third party that processes this information for said entities.

Social network cookies

Plataica incorporates social network plugins, which allow access to them from the Website. For this reason, social network cookies may be stored in the User's browser. The owners of these social networks have their own data protection and cookie policies, being themselves, in each case, responsible for their own files and their own privacy practices. The User must refer to them to find out about said cookies and, where appropriate, the processing of their personal data. For information purposes only, the links in which these privacy and/or cookie policies can be consulted are indicated below:

Twitter: https://twitter.com/es/privacy

Instagram: https://help.instagram.com/1896641480634370?ref=ig

Tumblr: https://www.tumblr.com/privacy/en

Disable, reject and delete cookies

The User can disable, reject and delete the cookies -totally or partially- installed on their device through the configuration of their browser (among which are, for example, Chrome, Firefox, Safari, Explorer). In this sense, the procedures for rejecting and deleting cookies may differ from one Internet browser to another. Consequently, the User must refer to the instructions provided by the Internet browser that he is using. In the event that you reject the use of cookies —totally or partially— you may continue to use the Website, although the use of some of its features may be limited.



III. ACCEPTANCE AND CHANGES TO THIS PRIVACY POLICY



It is necessary that the User has read and agrees with the conditions on the protection of personal data contained in this Privacy and Cookies Policy, as well as accepting the processing of their personal data so that the Data Controller can proceed to same in the form, during the periods and for the purposes indicated. The use of the Website implies acceptance of its Privacy and Cookies Policy.

Plataica reserves the right to modify its Privacy and Cookies Policy, according to its own criteria, or motivated by a legislative, jurisprudential or doctrinal change of the Spanish Data Protection Agency. Changes or updates to this Privacy and Cookies Policy will be explicitly notified to the User.

This Privacy and Cookies Policy was updated on October 4, 2022 to adapt to Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons in what regarding the processing of personal data and the free circulation of these data (RGPD) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights.